Get in Touch
Email Support:
[email protected]
Use the subject line Baby Kids Tube Support so we can route your request quickly.
Keep Children Safe
A child should not email us or submit personal information. Please have a parent or legal guardian contact us. Do not include a child's full name, photograph, school, precise location, or other sensitive information.
Technical Support
Include the device model, iOS or iPadOS version, App version, and a short description of what happened. A screenshot is helpful when it does not contain personal information.
Purchases and Refunds
Subscriptions can be managed or cancelled in the purchaser's Apple Account settings. Apple handles App Store billing and refund requests; we can help identify the appropriate next step.
Privacy Requests
Parents and guardians can use the same address with the subject Baby Kids Tube Privacy.